1. Information We Collect
When you contact us, request a tour quote, or book a car through our website or WhatsApp desk, we collect:
- Contact Details: Your full name, mobile / WhatsApp number, and email address.
- Travel Details: Preferred travel dates, pickup location in Coimbatore, destinations, passenger count, and preferred car model (Sedan, Ertiga, Innova, Tempo).
- Communication History: Booking inquiries made via website forms, telephone calls, or WhatsApp messages.
2. How We Use Your Information
The information gathered is strictly used for:
- Preparing accurate tour package estimates and car quotes.
- Dispatching verified chauffeur details and cab registration numbers prior to your departure.
- Providing on-road operational assistance and 24/7 emergency support during your trip.
- Fulfilling legal tax invoicing requirements under Government of India GST laws.
3. WhatsApp & Third-Party Services
Our website facilitates direct booking conversations via WhatsApp (Meta Platforms, Inc.). Messages exchanged over WhatsApp are protected by end-to-end encryption under Meta’s independent privacy policies. We do not store sensitive payment card details on our website servers.
4. Data Retention & Security
Your tour coordination records are securely archived on restricted internal business devices. We adopt industry-standard data safeguards against unauthorized alteration, disclosure, or access.
5. Contact Our Privacy Officer
If you have any questions or wish to update or delete your contact records from our directory, please write to us:
Shukra Tours & Travels
10/30G, KNG Pudur Road, Subramaniyampalayam, GN Mills Post, Coimbatore – 641029, Tamil Nadu, India
Email: info@coimbatoretaxishukra.com
Helpline: +91 94876 41616