1. Booking Confirmation & Advance
A nominal booking advance (typically 20% to 30% of the quoted package amount) is required to block the requested vehicle model (Sedan, Ertiga, Innova Crysta, or Tempo Traveller) for your travel dates. Vehicle registration and driver contact details are dispatched to the traveler via WhatsApp approximately 12 hours prior to scheduled departure.
2. What the Quote Includes
Our tour package quotes are all-inclusive as explicitly stated:
- Fuel Charges: All diesel / petrol for the entire tour route mentioned in the package.
- Driver Allowance (Bata): Chauffeur accommodation and meals are handled within the quoted package amount.
- Toll & Parking Charges: Standard NHAI highway tolls and designated sightseeing parking are included in package estimates.
- State Permits: Interstate permits (e.g. Tamil Nadu to Kerala, Karnataka) are included in all interstate package quotes.
3. Sightseeing & Extra Kilometre Policy
Sightseeing schedules follow the agreed itinerary. Any deviation, detour outside tour boundary, or excess kilometres beyond package limits will be billed per additional kilometre at the rate shared in your quote.
4. Cancellation & Refund Policy
We understand that travel plans can change unexpectedly. Our cancellation guidelines are structured fairly:
- 7+ Days Prior to Departure: 100% of advance refunded or transferred to any future travel credit valid for 12 months.
- 3 to 6 Days Prior: 50% refund of advance deposit or full adjustment against a rescheduled date.
- Less than 48 Hours: Advance is non-refundable as vehicle blockages prevent alternative bookings.
5. Safety & Luggage Guidelines
Seat belts are compulsory for all passengers. Smoking and alcohol consumption inside our cabs is strictly prohibited. While chauffeurs assist with loading and unloading, guests are advised to safeguard their personal valuables, cameras, and jewelry.